# Terms of Service

These terms govern the website **hecigo.com**, the packages hecigo publishes, and
the hosted software hecigo operates. They do not govern a paid integration
engagement: that work is governed by the contract signed for it, and where that
contract and this page disagree, the contract wins.

**Provider:** HECIGO TECHNOLOGY CO., LTD, registered in Vietnam as
CÔNG TY TNHH CÔNG NGHỆ HECIGO, tax code 0317653537, CirCO Dien Bien Phu, 222 Dien
Bien Phu street, Xuan Hoa ward, Ho Chi Minh City, Vietnam.
Contact: **hi@hecigo.com**.

**Last updated:** 11 October 2026. **Version:** `tos-2026-10-11c`.

## What these terms cover

hecigo provides three different things, and they are governed differently.

| What | Governed by |
|---|---|
| This website, and the Markdown representation of it served to agents | This page |
| Open-source packages published under the `@hecigo` scope and the `n8n-nodes-*` names | The licence in each package, normally MIT, plus this page |
| Hosted software, including the advertising and analytics reporting service | This page |
| A paid integration engagement | The contract signed for that engagement |

Using the website, installing a package, or connecting an account to a hosted
service means you accept these terms. If you are accepting on behalf of a
company, you confirm you are allowed to bind it.

These services are for business use. Do not use them if you are under 16.

## Accounts and access keys

A hosted service identifies your workspace by an access key that hecigo issues to
you once. Treat it as a password.

- Keep it secret. Anyone holding it can read the data your workspace is connected to.
- Tell us at **hi@hecigo.com** if it leaks, and we will rotate it. A rotated key
  replaces the old one immediately.
- You are responsible for what is done with your key until you report it as
  compromised.

hecigo may suspend a workspace without notice where a key is being used to abuse a
third-party platform, to breach these terms, or where a platform requires it.

## Connecting a third-party advertising or analytics account

The reporting service reads, and where you have enabled it, changes data in
advertising accounts on Meta, Google Ads and TikTok. It also reads, and never
changes, the Google Analytics 4 properties and Google Search Console sites you
connect. Three things follow from that.

**You grant the access, and you can withdraw it.** Authorization happens on the
platform's own consent screen, under your own platform login. You can revoke it at
any time from the platform, without asking us. Revoking stops the service from
reading or changing anything in that account, immediately.

**The platform's own terms still apply to you.** Your advertising remains subject
to Meta, Google and TikTok policies, including their advertising policies and
their rules on prohibited content, and your use of Google Analytics and Google
Search Console remains subject to Google's terms for those products. hecigo does not review your advertising for
compliance with those policies and is not responsible for enforcement action a
platform takes against your account.

**We act on instruction, not on judgment.** Where the service can change a
campaign, it does so only from a change you have reviewed and approved. hecigo is
not an advertising agency, does not decide your budget, targeting, or creative,
and does not guarantee any advertising result. Money spent on advertising is spent
by you, on your own platform account, under your own payment method.

## What we do with your data

Personal data is covered by the [Privacy Policy](/privacy/), written to Vietnam's
Personal Data Protection Law No. 91/2025/QH15 and Decree No. 356/2025/ND-CP.

For the reporting service specifically:

- Platform credentials are encrypted before they are stored, and no interface
  returns their values, including to you.
- Performance figures are fetched from the platform when you ask a question. We do
  not build a separate copy of your advertising, analytics, or search history for
  our own use.
- We do not sell, rent, or redistribute your advertising, analytics, or search
  data, and we do not pool it with another customer's data.
- Ask at **hi@hecigo.com** to have a workspace and everything in it deleted. We
  do it within 30 days and confirm in writing, the same period the
  [Privacy Policy](/privacy/) commits to for any other request.

## Emails we send

Signing in to a hosted service with Google keeps that Google-verified address on
the workspace. We write to it about three things:

- **Service emails**: changes to these terms or the [Privacy Policy](/privacy/),
  a security incident, a connection that stopped working, and anything else needed
  to run your workspace. They come while the workspace exists; deleting the
  workspace ends them.
- **Product updates and feedback requests**: new features, changes worth knowing,
  and now and then a short question about how the service works for you. At most
  four a month. They are part of this agreement from your first sign-in, and every
  one carries a link that turns them off.
- **Offers**: hecigo's own offers and new products, with [QC] or [AD] in the
  subject. At most two a month and never more than one a day. Like product
  updates, they are part of this agreement from your first sign-in, and every one
  carries a link that turns them off.

The link at the foot of every email changes these choices without signing in, and
so does writing to **hi@hecigo.com**. Turning off product updates, feedback
requests or offers never affects your use of the service. What we keep for this,
and for how long, is in the [Privacy Policy](/privacy/), under *Emails we send you*.

## Acceptable use

Do not use hecigo software to:

- reach data belonging to a business that has not authorized you to reach it;
- work around a platform's rate limits, access tiers, or review process;
- run advertising that is illegal in Vietnam or in the market you are advertising in;
- resell raw platform data to a third party; or
- probe, overload, or interfere with the service or the infrastructure it runs on.

Security research is welcome. Report what you find to **hi@hecigo.com** before
disclosing it, and do not use another customer's data to demonstrate a finding.

## Fees

Ads Insights is free today, with no hidden fees and no card required. If paid
plans are introduced, we email the address on the workspace before they take
effect, and the free plan a workspace is on stays free.

Where a service is paid, the price, the billing period, and what happens at
renewal are stated at the point of purchase, and that statement is part of these
terms. Trials of other services may change or end, with notice to the address on
the workspace. Vietnamese value-added tax applies where it applies; invoices are
issued electronically.

## Intellectual property

hecigo keeps ownership of its software, documentation, and brand. Published
packages carry their own licence, normally MIT, and that licence is what grants
you rights to the code in them. Nothing here transfers ownership of hecigo
software to you.

Your data stays yours. Connecting an account gives hecigo permission to process
that data to provide the service to you, and nothing more.

The hecigo name, logo, and wordmark may not be used to suggest endorsement or
partnership that does not exist.

## What we do not promise

The service is provided as it is.

Platform APIs change, deprecate versions, rate-limit, and occasionally return
numbers they later restate. Figures the service shows come from the platform and
carry the platform's own caveats; where a figure matters commercially, check it
against the platform's own interface. hecigo does not warrant that the service
will be uninterrupted, that every figure will match a platform's interface at
every moment, or that the service fits a particular purpose of yours.

## Liability

To the extent Vietnamese law allows, hecigo is not liable for indirect or
consequential loss, for lost profit, or for advertising spend, however it arose.

For everything else, hecigo's total liability arising from a hosted service is
limited to the fees you paid for that service in the three months before the event
that caused the claim. Where no fee was paid, hecigo's liability is limited to
remedying the fault.

Nothing here limits liability that cannot be limited under Vietnamese law,
including liability for damage caused intentionally or by gross negligence.

## Suspension and ending the agreement

You can stop using a hosted service at any time by revoking platform access and
asking us to delete the workspace.

hecigo may suspend or end access where these terms are breached, where a platform
withdraws the access the service depends on, or where continuing would put other
customers at risk. Where we end a paid service without cause, we refund the unused
part of the period you paid for.

## Changes to these terms

We change this page when the service changes, and record the change with a new
version identifier and date at the top. Where a change materially reduces your
rights, we notify the address on the workspace before it takes effect. Continuing
to use the service after that date is acceptance of the new version.

## Law and disputes

These terms are governed by the law of Vietnam.

Talk to us first: most disputes end at **hi@hecigo.com**. If a dispute cannot be
settled within 30 days of being raised in writing, it is resolved by the competent
court in Ho Chi Minh City, Vietnam.